Last Updated: 04/03/2026
Company Name: Modern Exterior, LLC
Website: https://www.modernexteriorroofing.com/
1. Program Description and Acceptance of Terms
Modern Exterior (“Company,” “we,” “our,” or “us”) operates one or more text messaging, email, and call programs (collectively, the “Programs”) to communicate with customers and prospects regarding our services.
- Service-related alerts and reminders
- Customer support and scheduling updates
- Post-project follow-up communications including surveys and feedback
- Limited promotional messages where permitted
By providing your contact information and opting in, you agree to these Terms & Conditions and Privacy Policy.
2. Message Frequency and Charges
- Message and data rates may apply
- Message frequency may vary
- You are responsible for carrier charges
3. Opt-In and Opt-Out
You may opt in through forms, service interactions, or other consent methods.
Opt-Out: Reply “STOP” to any message to unsubscribe.
Help: Reply “HELP” or contact us directly.
4. Carrier Disclosures
Carriers are not liable for delayed or undelivered messages.
5. Post-Project Survey and Review Requests
- Request satisfaction surveys
- Collect Net Promoter Score (NPS)
- Request reviews on public platforms
Participation is voluntary and does not affect services.
6. Customer Support and Contact Information
Phone: (262) 239-7895
Email: info@modern-exterior.com
Address: 10501 W Greenfield Ave, West Allis, WI 53214
7. Link to Privacy Policy
See the Privacy Policy section below for full details.
8. Privacy Policy
8.1 Scope
This policy explains how we collect, use, and protect your information through our website and communication programs.
8.2 Information We Collect
Information You Provide
- Name, email, phone number, and address
- Project and service details
- Communications and feedback
Information Collected Automatically
- IP address and general location
- Device and browser data
- Website usage and interactions
Cookies and Tracking
- Analytics tools (e.g., Google Analytics)
- Advertising tools (Google Ads, Meta Pixel)
- Call tracking tools
8.3 How We Use Information
- Provide services and respond to requests
- Schedule and manage projects
- Send communications and updates
- Improve website and services
- Marketing and performance tracking
- Security and legal compliance
8.4 SMS / MMS Communications
- Project updates and notifications
- Surveys and feedback requests
- Review invitations
- Limited promotional messages
Message frequency varies. Message and data rates may apply.
You can opt out at any time by replying STOP.
No mobile information will be shared with third parties for marketing purposes.
8.5 Cookies and Your Choices
You can control cookies through your browser settings. Disabling cookies may affect functionality.
8.6 Sharing Information
- We do not sell personal information
- We may share data with service providers
- We may disclose information for legal reasons
8.7 Data Security
We use reasonable safeguards but cannot guarantee complete security.
8.8 Third-Party Links
We are not responsible for third-party websites.
8.9 Children’s Privacy
Our services are not intended for children under 18.
8.10 Data Retention
We retain information as necessary for business and legal purposes.
8.11 Changes to Policy
We may update this policy and revise the date accordingly.
8.12 Privacy Rights
- Access your data
- Request corrections or deletion
- Opt out of certain data uses
